Advice
John Wakefield the Managing Director of Phoenix Distribution, the leading importers of Arai helmets into the UK explains how to fit a helmet properly
How long will my helmet last?
This is down to the type of use your helmet has. For instance a London despatch rider using his bike every day would need to replace his helmet more frequently than a weekend rider. If you carry out an average amount of riding then a good rule is to replace your helmet every 5 years from first use.
What happens if I drop my helmet?
The damage a helmet may sustain depends on the surface it comes into contact with; a smooth concrete floor may cause only minor cosmetic damage whereas a tarmac road with a protruding stone may cause some damage to the outer shell. Always get the helmet checked.
How do I change my motorcycle visor?
To remove the visor, first place it in the fully open position. The visor cannot be removed from any other position as the lock system will be engaged. When the visor is in its fully open position, levers deploy from the front edge of the side pods. Pull up on these levers until a click is heard and this releases the visor from the mechanism (do not continue to pull on the levers), and the visor can be pulled straight out.
What is small bottle of lubricant for?
This should be used sparingly on the visor aperture seal; it stops the rubber seal from drying out and allows the visor to slide into place.
How do I remove the side pods on my motorcycle helmet?
Once the visor has been removed, insert a non-marking implement (a flat ice lolly stick will suffice) between the helmet shell and holder, pressing the red retaining clip back, releasing the holder. To re-fit the holder, insert the top clip into the recess on the base plate and press firmly over the red clip until a click is heard. Check by pulling on the holder before re-fitting the visor.
What should I clean my helmet and visor with?
Arai only recommend the use of a mild soap solution, warm water and a soft cloth. A non-petroleum based wax polish can then be applied to the helmets outer shell.
How long is the warranty on my Arai?
Arai offer a five year limited warranty with their helmets, commencing on the day of purchase. The warranty form will be in your helmet box and needs to be stamped and dated by your dealer and then returned to Arai Helmet Europe B.V. Every Arai helmet which, in the opinion of Arai Helmet Europe B.V., shows any signs of material or manufacturing defects will be repaired free of charge. For full details see your instruction manual which is supplied with the helmet.
Why has the double‘d’ ring strap gone fluffy?
Velcro damage! Gloves stored inside the helmet or Velcro fastening on jackets or waterproofs. Arai will replace the strap free of charge on the first occasion; further new straps then cost £15 + postage to be replaced.
How should I carry my helmet when not in use?
Helmets should always be carried with the use of a closed chinstrap. Do not use the chin bar as this will damage the helmets chin bar pad.
How do I stop my visor from misting up?
Keep the chin vent in the ‘open’ position. If the problem persists fit either a Pinlock or Fine Vision anti-misting insert. The majority of Arai helmets now come standard with Pinlock fitted.
How do I clean the flies from under the vents?
Warm soapy water should be applied to soften any debris. Seek out any rubbish with the use of cotton wool buds; a short burst from an airline will also help to clear the remains.
The interior and neck trim has started to wear on my GP5…can this be repaired?
Yes, send the helmet to us via your supplying dealer and we will usually repair it F.O.C.
Where can I get hans clips fitted to my helmet?
Hans clips with F.I.A approval should be fitted by an F.I.A. Approved technician, send the helmet to us via your supplier. There is a charge for this service.
I already have hans clips fitted, where can I get an F.I.A. Sticker?
The clips will need to be inspected to ensure they meet with the approval of the F.I.A. and are correctly fitted. The sticker can only then be fitted by an F.I.A. approved technician; the helmet will need to be returned to Phoenix Distribution via your supplier. There is a small charge for this service.
Are visors interchangeable between models?
No, the GP-5 series uses a different profile visor to the GP-6 series. In addition the CK-6 and GP-5W have their own model specific visors.
Which is the most suitable helmet for karting?
It depends on your age and the series you compete in. The SK-6 and CK-6 helmets are the most suitable for karting owing to their more durable non-fire retardant lining however the GP-6S & GP-6 PED can also be used in many classes. If you are unsure which standard you require please contact us.
